Craft Courses Cancellation and Refund Policy

Natural Dye and Candle Making Courses

Cancellation and Refunds

We will refund you in full if the Government requires us to cancel/postpone a workshop for whatever reason.

Cancellations by You

If you to cancel your booking:

1. Within 14 days of the original booking, we will refund the full course fee.
2. Less than one week before the workshop, no refund is available. (Subject to point one above).
3. A 'No-show' on the day with no notice is not refundable
4. More than two weeks but less than eight weeks before the workshop, if we are able to resell your place, we offer refund of the workshop fee less an administrative fee of £25.
5. Over eight weeks before the workshop, we will refund in full.

We maintain a ‘waiting list’ for all workshops and will aim to replace any cancellation with another student.

Cancellations by Us

We do not cancel workshops for any reason except entirely unavoidable events such as if the Workshop Tutor is physically unable to teach the workshop through sickness or injury or extreme weather conditions. Should we have to cancel a workshop, students will be offered an alternative workshop date or a full refund. If a workshop is cancelled by us, we regret that we will not accept responsibility for travel, accommodation or any other related expenses

About FelinFach

     

Located in Pembrokeshire Wales, our ethos is defined in the three words...

NATURAL TRADITIONAL HANDMADE.

• Hand woven iconic Welsh blankets and Welsh tapestry blankets.
• Handmade candles, candle accessories, Candle Making Workshops and soapery.
• Natural Dyeing Craft courses.
• Yarn shop, hand dyed yarn, yarn bowls, project bags, tools and accessories for knitters and crafters.
• Welsh Gifts, souvenirs, made in Wales, handmade in Wales.

We are a proud supporter of the Campaign for Wool, Global Welsh and Red Dragon America.

Last updated 15th August 2023