We love the products we design and firmly believe in their quality. We really hope you will be happy with your items, but if not then we can either exchange your item purchased or give you a refund, subject to the terms below.
Only regular priced items may be refunded. Unfortunately sale items, bespoke or personalised items cannot be refunded.
If, for whatever reason, you refuse the customs duties and the parcel is returned back to FelinFach, a shipping and handling fee plus any fees charged to us by Customs on the return of the parcel, will be deducted from your refund.
Last updated February 2022