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  • Welsh Blankets
  • All Welsh Blankets

  • Welsh Blankets Afon Elan - woollen blankets
  • Caernarfon Pattern Blankets

  • Welsh blanket - hand woven in Wales with pure new wool
  • Wool Throws

  • Wool throws, hand woven in Wales
  • Hiraeth Tapestry Blanket

  • We;lsh tapestry blankets - hiraeth
  • Candles & Soapery
  • Craft Courses
  • Hand Dyed Yarn
  • Shipping - UK and International

    Shipping - UK and International

    Shipping - UK and International Policy

    UK Shipping

    FREE shipping for orders of £125 or over

    • Our main courier is Parcelforce, and we use the Express48 service.
    • Typical timescales from order date to delivery date are 5 to 7 business days, including our order processing.
    • All parcels are 'signed for' and trackable and insured for a minimum of £100. For parcels over £100, top up insurance is available at a nominal amount. Top Up Insurance, click here
    • All shipping options are displayed BEFORE the final Checkout Page. 

    International Shipping

    • International shipping rates are displayed BEFORE the Checkout. 
    • All parcels are 'signed for' and trackable and insured for a minimum of £100. For parcels over £100, top up insurance is available at a nominal amount. Top Up Insurance, click here
    • Local country customs may impose taxes, fees, or other charges. The recipient of the goods is responsible for all customs formalities at importation and will be required to pay any additional local country charges.
    • If, for whatever reason, you refuse the customs duties and the parcel is returned back to FelinFach, a shipping and handling fee plus any fees charged to us by Customs on the return of the parcel, will be deducted from your refund.

     

    International Customs Duties

    Products - such as our FelinFach products you buy - can't simply be shipped freely from country to country. When goods are imported into a different country or customs territory, there may be a charge called Customs Duty. This is charged by the local country customs authority where the goods are being imported into.

    Customs Duties are Subject to Change

    If Customs Duty is payable to any country, you'll be responsible for paying it to the local authorities and NOT to FelinFach. Whether Customs Duty is payable or not, and by how much, depends on a whole lot of different things. However, if you do have to pay Customs Duty, the amount payable is usually based on the value of goods and type of goods being imported.

    If I Refuse to Pay any Customs Duties? 

    If, for whatever reason, you refuse the customs duties and the parcel is returned back to FelinFach, a shipping and handling fee plus any fees charged to us by Customs on the return of the parcel, will be deducted from your refund.

    Your Local Customs Office

    If you're still unsure on whether you'll be subject to customs duties, we recommend contacting your local customs office for more info before placing your order!

    Typical Delivery Timescales

    Typical timescales from order date to delivery date are as follows.

    • UK - 5 working days
    • Europe - 7 working days
    • North America - 12 working days
    • Oceania - 15 working days

    These typical timescales include our order processing, packaging and posting. If the courier Parcelforce, performs to its agreed terms and conditions with FelinFach, you should receive your parcel within the above timescales. These timescales are not guaranteed but are the likely and aimed for outcome.

    Refused Delivery

    Customers are responsible for ensuring the shipping addresses are correct. We will not be held responsible for shipping to incorrect addresses. In the case where a shipment is returned to us, the customer is entitled to a refund for cost of goods less shipping charges and any return shipping or customs charges incurred. In the case of refused delivery on an order entitled to free shipping, the customer is entitled to a refund for cost of goods less our cost of shipping to the customer and any return shipping or customs charges incurred.

     

    About FelinFach

    Welsh Blankets - Hand woven in in Wales in limited numbers Wool Throws - Hand woven in Wales Chandlery - Handmade Candles, Reed diffusers, tealights and wax melts - hand poured in Wales  Craft Courses - Natural Dyeing Gift Cards - By Post or by Email

     

    Located in Pembrokeshire Wales, our ethos is defined in the three words...

    NATURAL TRADITIONAL HANDMADE.

    We are a proud supporter of Americymru, the Campaign for WoolGlobal Welsh and Red Dragon America.

     

    Last updated 17th March 2024

    Carbon-neutral shipping with Shopify Planet
    Carbon-neutral shipping on all orders