Chandlery - Subscriptions - FAQ's

Its is an 'old' or historic word meaning, a handmade maker and seller of tallow, wax candles, and also usually soap. We like thse old names!

(click here to go to Chandlery Home Page)

Our subscription offers ensures that you never run out of your favourite products. You can set the frequency of the orders to fit your needs. Every time you renew your subscription, you are saving at least 10% off retaIL prices.

All our candles. diffusers, wax melts, hand wash and all Chandlery products (click here to go to Chandlery Home Page)are hand poured by us in our FelinFach Chandlery Studio. Our Studio is located in Pembrokeshire, Wales in the UK

You can start your subscription just like any other purchase. Go to the Subscriptions Page, (click here...) to your favourite item, and
select one of the subscribe and save offers. Go to checkout to purchase your first subscription

order.

You will receive a link to your subscription portal where you can easily manage your current and upcoming subscription renewals.

You can always see your current subscription information, next payment and delivery date, and make updates to your subscription plan on your Subscription Management Portal. We will send you an email with the link to your portal where you can always access your subscription information without the need to sign up for an account!

Sorry, but discount codes are not available with subscription purchases. You will be receiving at least 10% off the retail prices of your subscription products plus FREE UK shipping.

We give you a couple of delivery frequency options — but it’s your plan, and you can skip a shipment whenever you’d like! To update your next shipment date, simply login to your account and adjust the date of your next shipment.

Just log into your Subscription Management Portal. You can find the link in the email you received with your first subscription order. Can’t find the email? No problem! Just reach out to our customer support and we’ll send you a new link

To add or remove products, pause, or cancel, simply log into your account and adjust your subscription. If you haven't set up an account, you can find the link in the email you received with your first subscription order.

Can’t find the email? No problem! Just contact us (click here...) and we’ll send you a new link

There is a minimum scription period of three months. If you cancel your subscription before the third month, you will be required to pay the full retial price for the products

About FelinFach

Welsh Blankets - Hand woven in in Wales in limited numbers Wool Throws - Hand woven in Wales  Craft Courses - Natural Dyeing Gift Cards - By Post or by Email Welsh Tartan Scarves Sheepskin Rugs

Our company, FelinFach Natural Textiles is located in the heart of the Preseli area of Pembrokeshire near to Boncath. We design Welsh blankets and the iconic Welsh Tapestry blankets which are traditionally woven at Welsh mills. We also design and make natural hand dyed yarn, cotton, silk and wool scarves are all available in our yarn store and shop. We also offer Welsh tartansSheepskin Rugs, Gift Cards and tools and books for crafters and knitters - Cocoknits, Laine, Amirisu and Making to name a few! Our candles and soaps, facial and hair products are all hand made. Lastly, craft courses on hand dyeing with 100% natural dyes in the purpose designed FelinFach Dye Studio. We are a proud supporter of the Campaign for Wool, All Things Wales and Global Welsh.

Other FelinFach Pages

 

Last update 15th August 2022