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Customer Portal - Manage your Subscriptions

Accessing your Subscriptions via the Customer Portal

You can access the Customer Portal using the direct link you received in your New Subscription Email notification. This email is sent automatically on behalf of the us immediately after you purchase a subscription. Alternatively, you can access your Customer Portal by logging in to your FelinFach Account (at the top right of each website page).
Customer Portal - Manage your Subscriptions
Manage your Subscription orders with this Customer Portal - Return to Bundles and Subscriptions, click here...

 

In Print - Books and Magazines for Crafters and Makers

This is a collection of carefully chosen titles that we feel offer our customers a quality publication from companies with a similar ethos to FelinFach. There is a wide variety of craft projects including instructions and patterns using various fibres and fabric.

 

 

For your Security

To protect your security, the link to your Customer Portal will expire after 24 hours, but you can easily get a new link each time you need to access the portal. In addition, payment related links are protected by two-factor authentication.

Managing your Subscription Orders

Once you the Customer Portal, you will have the following options for each subscription order: 
  • View subscription details
  • View next delivery date & charge 
  • Skip the next delivery
  • Update payment information
  • Cancel the subscription 

Customer Portal options

Here's a breakdown of the information and actions you will have for each subscription order:
Customer Portal information & actions
Description
View subscription details
Customers can see the following details for each subscription: 
- The products you're subscribed to
- The total price of your order
- The shipping cost for your  order
- The delivery frequency and discount
Next charge
The next date you will be charged for a subscription order. 

Please note: The charge date is the same as the order date. 
Update payment
Allows you to change the debit/credit card you have on file for automatic billing.
Skip next delivery
Allows you to skip your next order, in case you're going away, are overstocked, or for any other reason.
Cancel subscription
You have the option to cancel your subscription yourself.  If you cancel a subscription, you will receive an email notification confirming their cancelation. 

 

About FelinFach

Welsh Blankets - Hand woven in in Wales in limited numbers Wool Throws - Hand woven in Wales  Craft Courses - Natural Dyeing Gift Cards - By Post or by Email Welsh Tartan Scarves Sheepskin Rugs

Our company, FelinFach Natural Textiles is located in the heart of the Preseli area of Pembrokeshire near to Boncath. We design Welsh blankets and the iconic Welsh Tapestry blankets which are traditionally woven at Welsh mills. We also design and make natural hand dyed yarn, cotton, silk and wool scarves are all available in our yarn store and shop. We also offer Welsh tartansSheepskin Rugs, Gift Cards and tools and books for crafters and knitters - Cocoknits, Laine, Amirisu and Making to name a few! Our candlessoaps and hair care products are all hand made. Lastly, craft courses on hand dyeing with 100% natural dyes in the purpose designed FelinFach Dye Studio. We are a proud supporter of the Campaign for Wool,All Things Wales and Global Welsh.

Other FelinFach Pages

 

Last update 7th July 2022