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Welsh Blankets
Customer Portal - Manage your Subscriptions
Accessing your Subscriptions via the Customer Portal
You can access the Customer Portal using the direct link you received in your New Subscription Email notification. This email is sent automatically on behalf of the us immediately after you purchase a subscription. Alternatively, you can access your Customer Portal by logging in to your FelinFach Account (at the top right of each website page).
Manage your Subscription orders with this Customer Portal - Return to Bundles and Subscriptions, click here...
For your Security
To protect your security, the link to your Customer Portal will expire after 24 hours, but you can easily get a new link each time you need to access the portal. In addition, payment related links are protected by two-factor authentication.
Managing your Subscription Orders
Once you the Customer Portal, you will have the following options for each subscription order:
- View subscription details
- View next delivery date & charge
- Skip the next delivery
- Update payment information
- Cancel the subscription
Customer Portal options
Here's a breakdown of the information and actions you will have for each subscription order:
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Customer Portal information & actions
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Description
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View subscription details
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Customers can see the following details for each subscription:
- The products you're subscribed to
- The total price of your order - The shipping cost for your order
- The delivery frequency and discount |
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Next charge
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The next date you will be charged for a subscription order.
Please note: The charge date is the same as the order date. |
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Update payment
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Allows you to change the debit/credit card you have on file for automatic billing.
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Skip next delivery
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Allows you to skip your next order, in case you're going away, are overstocked, or for any other reason.
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Cancel subscription
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You have the option to cancel your subscription yourself. If you cancel a subscription, you will receive an email notification confirming their cancelation.
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About FelinFach
Located in Pembrokeshire Wales, our ethos is defined in the three words...
NATURAL TRADITIONAL HANDMADE.
- Hand woven iconic Welsh blankets and Welsh tapestry blankets
- Handmade candles, fragrance, and candle accessories
- Natural Dyeing Craft courses
- Yarn shop, hand dyed yarn, yarn bowls, project bags, tools and accessories for knitters and crafters
- Welsh Gifts, souvenirs, made in Wales, handmade in Wales
We are a proud supporter of the Campaign for Wool, All Things Wales, Global Welsh and Red Dragon America.
Other FelinFach Pages
Last update 23rd March 2023
