Subscribe and Save - Customer Portal

Managing your Subscriptions

You can access your own dedicated Customer Portal using the link you received in your New Subscription Email notification. You receive this email immediately after you purchase a subscription. Alternatively, you can access your Customer Portal by logging in to your FelinFach Account (at the top right of each website page).

Managing your Subscription Orders

Viewing and Managing Subscriptions

Once you access your customer portal, you'll have the following options for each subscription:

• View subscription details, including products, prices, delivery frequency, etc. 
• View the next shipment and charge date
• Skip an upcoming order
• Change delivery frequency
• Add a product to a subscription
• Remove a product from a subscription
• Swap a product with a different product
• Apply a coupon code
• Update shipping address
• Update payment information
• Cancel your subscription

About FelinFach

     

Located in Pembrokeshire Wales, our ethos is defined in the three words...

NATURAL TRADITIONAL HANDMADE.

• Hand woven iconic Welsh blankets and Welsh tapestry blankets.
• Handmade candles, candle accessories, Candle Making Workshops and soapery.
• Natural Dyeing Craft courses.
• Yarn shop, hand dyed yarn, yarn bowls, project bags, tools and accessories for knitters and crafters.
• Welsh Gifts, souvenirs, made in Wales, handmade in Wales.

We are a proud supporter of the Campaign for Wool, Global Welsh and Red Dragon America.

Last update 18th July 2023