FREE UK SHIPPING - SUBSIDISED INTERNATIONAL SHIPPING (ALL TRACKED)

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General and Customer Service

We do not have a retail shop but we do attend fairs and shows throughout the UK.

In Blaenffos, Pembrokeshire, Wales.

We will respond in Welsh or English, dependent on the language of the message. Mae croeso i chi gysylltu a ni drwy gyfrwng y Gymraeg.

Email or Messenger are the easiest way to contact us. Contact Us page.

Yes, see Customer Reviews

Ordering

We accept most credit and debit cards and PayPal. All payments are 100% secure, safe and guaranteed.

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Shipping

Delivery to the UK is free on a 3 to 5 working day timescale. Shipping outside the UK is subsidised to approx. half the actual costs. All shipping a tracked and signed for service

With free UK shipping it is insured for £50 and similar on International shipping. You can choose to insure your parcel for a higher amount at a cost when you see all shipping options at the Checkout

All options for shipping are available in the Checkout process including ‘tracked and signed for’ and enhanced insurance options at a cost

Next day delivery is available in the UK at a cost and you can select this option in the Checkout process.

For an extra payment you can choose to have your parcel delivered on a Saturday

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Email Addresses

No. You can choose whether to create an account with FelinFach or you can proceed to the Checkout as a Guest. If you create an account, your address details will be remembered by us when you revisit the site.

No.

Click on the ‘forget password’ link and you can reset your password.

We do not sell, or even give away, customer email addresses (or any other details) to anyone.

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