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During the 3 months from July to September 2019 we are delighted to achieve a 5 star rating on every single review posted by customers!!
For the year to date from January to September 2019, our overall rating is 4.91 out of 5 stars. We have had one 4 star review which said, "Fantastic! lightweight and very warm" and one 3 star review which said, "I bought this as a present. The weave and colour way is lovely but it is very rough 'material' to put around your neck. Which is why I have given it only three stars." In all of 2018, we achieved an overall rating of 4.98 stars out of 5 stars.
Customer satisfaction with the services and products,Welsh blankets, Welsh tapestry blankets, hand dyed yarn with natural dyes is fundamental to the commercial success of any business. For online selling companies, especially to those without any sort of 'bricks and mortar' presence, it can be difficult to demonstrate customer satisfaction. Customer Reviews are an important for online businesses where customers typically do not know the business owners and staff or see the products that they are buying.
FelinFach uses an independent company, Yotpo (Click here...) to check each review with the customer and then publish all Reviews without any identifiable customer information to maintain the security of their data. All reviews are published in full, be they a couple of words or a few paragraphs, without any editing at all.
All FelinFach's Customer Reviews are published at (Customer Reviews...). Highlights for us in 2019 include;
There are many more at Customer Reviews Looking forward to the next quarter of 2019 and trying to maintain our 5 star rating - difficult worth trying for!
Our company, FelinFach Natural Textiles is located in the heart of the Preseli area of Pembrokeshire near to Boncath. We design Welsh blankets, Welsh woollen blankets and throws which are traditionally woven at Welsh mills. We also design and make natural hand dyed yarn, cotton, silk and wool scarves and other handmade products. We are a proud supporter of the Campaign for Wool, Global Welsh and Wales International.
FelinFach offers free UK shipping and subsidised international shipping to approx seventy countries around the world from Norway and Alaska to the Falklands and New Zealand. Shipping is "tracked and signed for" with choices of parcel insurance levels. All FelinFach products are available for worldwide shipping from a bar of handmade soap to a king sized, iconic Welsh tapestry blanket
FelinFach is an official supporter of the worldwide Campaign for Wool. FelinFach has been part of this campaign for years which aims to promote wool generally but Welsh wool in particular and focuses on the sustainable attributes of wool as a natural fibre that meets an environmental agenda. The Campaign's mission aims to raise awareness of the unique benefits offered by wool
Owain Glyndwr Day, 16th September, commemorates the last native Welsh person to hold the title Prince of Wales. He is now a figure of mass culture in Wales, with statues and monuments alongside pub and street names remembering him…Owain Glyndwr, 1350 - 1416 was in the opinion of many, one of the greatest Welshmen of all time if not the greatest.
