During the 3 months from July to September 2019 we are delighted to achieve a 5 star rating on every single review posted by customers!!
For the year to date from January to September 2019, our overall rating is 4.91 out of 5 stars. We have had one 4 star review which said, "Fantastic! lightweight and very warm" and one 3 star review which said, "I bought this as a present. The weave and colour way is lovely but it is very rough 'material' to put around your neck. Which is why I have given it only three stars." In all of 2018, we achieved an overall rating of 4.98 stars out of 5 stars.
Customer satisfaction with the services and products,Welsh blankets, Welsh tapestry blankets, hand dyed yarn with natural dyes is fundamental to the commercial success of any business. For online selling companies, especially to those without any sort of 'bricks and mortar' presence, it can be difficult to demonstrate customer satisfaction. Customer Reviews are an important for online businesses where customers typically do not know the business owners and staff or see the products that they are buying.
FelinFach uses an independent company, Yotpo (Click here...) to check each review with the customer and then publish all Reviews without any identifiable customer information to maintain the security of their data. All reviews are published in full, be they a couple of words or a few paragraphs, without any editing at all.
All FelinFach's Customer Reviews are published at (Customer Reviews...). Highlights for us in 2019 include;
There are many more at Customer Reviews Looking forward to the next quarter of 2019 and trying to maintain our 5 star rating - difficult worth trying for!
Our company, FelinFach Natural Textiles is located in the heart of the Preseli area of Pembrokeshire near to Boncath. We design Welsh blankets, Welsh woollen blankets and throws which are traditionally woven at Welsh mills. We also design and make natural hand dyed yarn, cotton, silk and wool scarves and other handmade products. We are a proud supporter of the Campaign for Wool, Global Welsh and Wales International.
Our Welsh blankets and throws are made from pure NEW wool and are a fantastic source of warmth and comfort. They vary in design, size and weight from heavyweight double weave blankets to lightweight lambswool throws and also the traditional honeycomb (or waffle) weave blankets. Traditionally woven in Wales
Our world here is Wales and the United Kingdom is experiencing an unprecedented event with the global spread of COVID-19. We want to let you know about the steps we're taking to be good citizens in our community but also to ensure that all your purchases will be delivered as normal per our Shipping Policies. Please stay safe.
Mother’s Day in Wales is the same date as for the rest of the UK, 22nd March 2020, exactly three weeks before Easter Sunday. In Welsh Mother’s Day is Sul y Mamau and Happy Mother’s Day in Welsh is Sul y Mamau Hapus. Mothers Day or Sul y Mamu is marked by the giving of cards, flowers and presents