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During the 3 months from July to September 2019 we are delighted to achieve a 5 star rating on every single review posted by customers!!
For the year to date from January to September 2019, our overall rating is 4.91 out of 5 stars. We have had one 4 star review which said, "Fantastic! lightweight and very warm" and one 3 star review which said, "I bought this as a present. The weave and colour way is lovely but it is very rough 'material' to put around your neck. Which is why I have given it only three stars." In all of 2018, we achieved an overall rating of 4.98 stars out of 5 stars.
Customer satisfaction with the services and products,Welsh blankets, Welsh tapestry blankets, hand dyed yarn with natural dyes is fundamental to the commercial success of any business. For online selling companies, especially to those without any sort of 'bricks and mortar' presence, it can be difficult to demonstrate customer satisfaction. Customer Reviews are an important for online businesses where customers typically do not know the business owners and staff or see the products that they are buying.
FelinFach uses an independent company, Yotpo (Click here...) to check each review with the customer and then publish all Reviews without any identifiable customer information to maintain the security of their data. All reviews are published in full, be they a couple of words or a few paragraphs, without any editing at all.
All FelinFach's Customer Reviews are published at (Customer Reviews...). Highlights for us in 2019 include;
There are many more at Customer Reviews Looking forward to the next quarter of 2019 and trying to maintain our 5 star rating - difficult worth trying for!
Our company, FelinFach Natural Textiles is located in the heart of the Preseli area of Pembrokeshire near to Boncath. We design Welsh blankets, Welsh woollen blankets and throws which are traditionally woven at Welsh mills. We also design and make natural hand dyed yarn, cotton, silk and wool scarves and other handmade products. We are a proud supporter of the Campaign for Wool, Global Welsh and Wales International.
Aberfan is a former coal mining village near to Merthyr Tydfil. The Aberfan disaster was the catastrophic collapse of a coal tip that engulfed Aberfan and its school. It occurred at 9.13am, 21st October 1966 – the stopped clock image encapsulates that moment in time. No survivors were found after 11.00am that day. 116 children and 28 adults died. Aberfan – remembered and never forgotten...
Built to honour George Washington, the United States' first president, the 555-foot marble obelisk towers over Washington, D.C. The Memorial Monument on the National Mall in Washington opened on October 9th 1888. Halfway up, there is a stone with the inscription; Fy Iaith, Fy Ngwlad, Fy Nghenedl. WALES. Cymry am byth. (My Language, My Country, My People. WALES. The Welsh Forever)
Gift Cards are a great present idea for all occasions for loved ones, friends and family. Our Gift Cards do NOT have an expiry date, so no need to keep worrying as to when the Gift Card runs out - it doesn't! These features make the gift cards is a guaranteed people-pleaser. Also the whole amount doesn’t need to be spent in one go. Our gift cards have no additional processing or shipping fees
