Customer satisfaction with our services and products is fundamental to the commercial success of any business. For online selling companies, especially to those without any sort of 'bricks and mortar' presence, it can be difficult to demonstrate customer satisfaction where customers typically do not know the business owners and staff or see the products that they are buying.
On 3rd February 2021, FelinFach received it's 450th customer review from a Christina J. from the USA. who purchased a Llys y Fran lambswool throw - her 5 star review stated "Excellent! I absolutely love it. The color is lovely and it's so soft. Thank you.".
FelinFach uses an independent company, Yotpo (Click here...)to check each review with the customer and then publish all Reviews without any identifiable customer information to maintain the security of their data. All reviews are published in full, be they a couple of words or a few paragraphs, without any editing at all. Any comments from FelinFach.com are from the Owner or other senior staff members only - there are no third party comments on Customer Reviews.
FelinFach Popular Collections
Natural Traditional Handmade - The beauty and uniqueness of handmade wool products - traditionally hand woven Welsh blankets and throws, the iconic Welsh tapestry blankets, scarves and hand dyed yarn with natural dyes