March 14, 2020 2 min read

Customer Message and COVID-19

Dear Customers, 

As you all are likely aware, our world here is Wales and the United Kingdom is experiencing an unprecedented pandemic event with the global spread of COVID-19. While the area of the world that FelinFach Natural Textiles calls home has not been as drastically impacted as others, we wanted to let you know about some of the steps we are taking to be good citizens in our community.

First and foremost, the health and safety of our community—our employees, customers, and partners—is our top priority. We are lucky that most of our team members already work remotely, so this change won't have any impact on our business operations. All purchases thankfully made by you will be delivered within as normal – there is no change here at all. 

However, as of March 13th we are not attending any planned Shows or Fairs. Earlier this month we suspended non-essential business travel, and we've now suspended all travel completely. We will be re-evaluating these policies as of March 31st and as often as necessary thereafter, and we will keep you all up to date as best we can.

This is very much a preemptive step, intended to reduce the likelihood of a more widespread outbreak of the virus within our community. It's a small but important way of contributing positively to the situation and keeping our team and neighbours as safe and healthy as possible. 

On behalf of everyone at FelinFach Natural Textiles we hope that everyone in your life stays safe and healthy, and that we'll all be back to our usual day-to-day soon.

About FelinFach

Our company, FelinFach Natural Textiles is located in the heart of the Preseli area of Pembrokeshire near to Boncath. We design Welsh blankets, Welsh woollen blankets and throws which are traditionally woven at Welsh mills. We also design and make natural hand dyed yarn, cotton, silk and wool scarves and other handmade products. We are a proud supporter of the Campaign for Wool, Global Welsh and Wales International.

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Last Updated 14th March 2020

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