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Last Updated - 26th December 2019
Customer satisfaction with our services and products is fundamental to the commercial success of any business. For online selling companies, especially to those without any sort of 'bricks and mortar' presence, it can be difficult to demonstrate customer satisfaction where customers typically do not know the business owners and staff or see the products that they are buying.
On 26th December, FelinFach received it's 300th customer review from a Margaret S. who purchased a Pen Dinas blanket. Her 5-star review stated "Beautiful blanket - Purchased the red gold / leaf green as a gift for my mother, who was delighted with it. Lovely warm colours and soft wool".
The 300 customer reviews are analysed as follows;
The overall average of the 300 reviews is 4.93 stars out of a possible 5.
FelinFach uses an independent company, Yotpo (Click here...) to check each review with the customer and then publish all Reviews without any identifiable customer information to maintain the security of their data. All reviews are published in full, be they a couple of words or a few paragraphs, without any editing at all.
All customer reviews or testimonials on the website in general or for specific purchases from the website are independently verified by direct contact with the customer to ensure the validity of each review. All reviews and testimonials are published without any complete customer data to ensure anonymity. Only reviews that have been independently verified are published on this website. Any comments from FelinFach.com are from the Owner or other senior staff members only - there are no third party comments on Customer Reviews.
Our company, FelinFach Natural Textiles is located in the heart of the Preseli area of Pembrokeshire near to Boncath. We design Welsh blankets, Welsh woollen blankets and the iconic Welsh Tapestry Blankets which are traditionally hand woven at Welsh mills. All our woollen products are made from pure new wool - they are not used, 'vintage' or second-hand. We also design and make natural hand dyed yarn, cotton, silk and wool scarves and other handmade products. We are a proud supporter of the Campaign for Wool, Global Welsh and Wales International.
St David is the Patron Saint of Wales and on 1st March each year commemorating the anniversary of his death in 589 AD. St David’s is the smallest UK city with an estimated population of 1,800. Celebrations are not done by half and not just on one day but are usually spread over a two-week period!!
When is St. Davids day? Here in Wales we commemorate the anniversary of Saint Davids death on the 1st of March of each year. St David was the Patron Saint of Wales who died on 1st March 589 AD. However, it wasn’t until the 18th century that St Davids Day became a national day of celebration in Wales.
Here in Wales on the 1st of March we celebrate St David’s Day, which commemorates the anniversary of Saint David's death in 589 AD. Interestingly, a survey made available by CADW suggests that a surprisingly high number of adults in Wales are not familiar why the country celebrates St David’s Day each 1st March
